Frequently Asked Questions

How do I download my files?

After your purchase, there is a confirmation email sent to the email provided with your download links. If you do not see this, please check your junk/spam folder.

What files am I receiving?

You will be receiving a minimum of 1 .PDF and 2 .SVG files. Supplementary files vary depending on the project. the .PDF file is ready to print on a traditional printer on 8.5x11" paper. The .SVG without "Score" in the title will create perforated crease lines. The .SVG file with "Score" in the title can be used for machines that employ a secondary score tool. To change the lines to score on Cricut Design Space, see this video

How come I downloaded a .ZIP file?

A .ZIP file is a quick way to place all your files into 1 download file. To access your SVGs/PDF files, you can open the .ZIP folder and extract the files. On a Windows PC, you can find this option on the top tools bar of your folder explorer. On a MAC, you can use the Archives app to extract the files.

Are the files compatible with my machine?

SVG files provided are compatible with most commercial cutting machines. Please email me if you have any difficulties with your files.

How do I import my files?

Please see this video if you use Cricut Design Space

When I import my files, the sizing does not look right

The size that the file is intended to be made will be listed in the file title. For example: Card_RoundedBox_16-56x10-56.svg the size of this file should be 16.56x10.56". You can adjust this in your software after importing. TIP: Lock your measurement proportions

I've imported my files but cannot see the score lines

If there is an option to change the fill color on the imported pieces, change it to white or no fill. Sometimes the score lines are arranged in the back so bring them to the top will also help.

Where are the instructions on how to make my project?

You can search for the instructions under the Templates section or return to the product page and there will be a link to the instructions.

What kind of paper should I use?

I prefer to use 65 lb or 176 g/m2 cardstock.

What kind of glue should I use?

This depends on what you are gluing. For small pieces I like to use Aleene's Tacky Glue, it's thick enough where it does not drip but wet enough to reposition if I make a mistake. For medium straight pieces I like using double-sided tape in my ATG gun. For large pieces I will use a spray adhesive like 3M's Super 77.